Privacy

Updated 9.8.2021

On this page, we explain how and why we collect information about you as a user of the Sensotrend services and how we take care of your privacy.

Sensotrend services includes Sensotrend Uploader, Sensotrend Connect and Sensotrend Dashboard software products.

What information do we collect?

We only collect information from you that is relevant to the implementation of the service. We do not store your health data at all, but only pass it on to the MyKanta service, where it is available using access keys.

  • Your email address so that we can inform you about exceptional situations related to the use of the service and changes to the terms of use or this privacy statement.
  • The technical logs of the Internet server so that we can monitor the reliability of the operation of the service and find out the causes of possible errors.
  • Access tokens that allow the service to retrieve information from various data sources. These access tokens are created when you connect data sources to the service.
  • Possible fault notification permit, if you have issued it separately, as well as the time of granting the permit, so that we know whether you want us to notify you of service faults.
  • Possible data sharing permit, if you have given the healthcare provider permission to view your data, and the date of granting and possible revocation of the permission. In this regard, we also record information about healthcare professionals who have visited your information with your permission.
  • Possible communication permit, if you have issued it separately, as well as the time of granting the permit, so that we know if you want us to inform you about the development of the service and the opportunities to participate in the further development of the service.
  • Other possible information collected with your separate consent.

Why do we collect information?

We collect information to implement a service that is valuable to you and to better develop our services to meet the needs of diabetics, their relatives and the professionals who care for them.

How do we collect and process information?

In addition to the automatic data collection required for the technical implementation of the service, we only collect personal data when the service asks you for your information. We take the protection of your privacy seriously and will only collect and process your information when required to do so.

Your information will not be used for automated decision making or profiling.

Automatic data collection

  • Internet server technical logs
  • Access tokens
  • Permissions you have given to view your information and information about when your information is viewed on the basis of the permission.

How do we ensure the privacy of personal information?

We comply with the appropriate administrative and IT measures required by the EU General Data Protection Regulation (GDPR) to protect your personal information. Each of our IT systems is evaluated from a security perspective and our security policies are constantly evolving.

Your rights as a user of the service

You have all the rights under the general EU data protection regulation, such as the right to have your data checked and to correct any errors, as well as the right to delete your data.

Requests regarding your rights should be sent to our Data Protection Officer, whose contact information can be found below.

Deleting the data

Deleting the data is done by terminating the use of the service through the service interface. In this situation, the data stored about you will be deleted automatically and immediately, except for the technical logs.

Requests regarding your rights should be sent to our Data Protection Officer, whose contact information can be found below.

Contact information

Sensotrend Oy
Tampellan esplanadi 19 A 55
33180 Tampere.

Data protection officer Hannu Hyttinen, privacy@sensotrend.com.

Changes and updates

We will update this privacy statement from time to time and notify you of any changes made if they in any way affect your rights or the processing of your information.